FAQ

ONLINE PURCHASE

HOW DO I REGISTER?
You can register by visiting the Log In section. All you need to do is click on create an account and sign up with your email ID.

WHAT ARE THE BENEFITS OF REGISTERING?
IS IT MANDATORY TO REGISTER TO SHOP AT WORLDOFRA.COM
You don’t have to register to shop at worldofra.com you can visit as a guest and make a purchase from our website.

IS MY PERSONAL INFORMATION KEPT PRIVATE?
Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy.

I’VE FORGOTTEN MY PASSWORD – WHAT SHOULD I DO?
To reset your password, follow the ‘FORGOT PASSWORD’ instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via email.

HOW DO I SHOP ONLINE?
You can visit the Shop Online section on our website to place an order or call/whatsapp on +

HOW CAN I TRACK MY ORDER?
You can get in touch with our team via call or whatsapp (+91 7738011423) to track your order. We’re also available at info@worldofra.com

CAN I CANCEL OR AMEND MY ORDER ONCE IT HAS BEEN PLACED?
The order can be amended or cancelled within 24 hours of receiving the order via email or over the phone.

PAYMENTS

WHAT PAYMENT METHODS DOES www.worldofra.com ACCEPT AND IS IT SAFE TO USE MY CREDIT CARD ONLINE?
You can pay Online through Internet banking, Visa, MasterCard, American Express, Maestro, Debit cards, Paytm, IMPS. Should you face any issues while transacting, please feel free to contact us on the helpline given on every page and our representatives will be happy to assist.

DO YOU ACCEPT INTERNATIONAL CREDIT CARDS?
Yes, we accept International Credit Cards as well.

IS MY PAYMENT SECURE?
All payments are processed through a secure checkout system provided by Razor Pay. To ensure that you don’t experience any delays to your order, please make sure all your details are entered correctly. 

PRODUCT INFORMATION

DOES THE PRICING INCLUDE GST?
Yes, all the prices are inclusive of the GST.

HOW DO I FIGURE OUT THE RIGHT SIZE FOR ME?
You can refer to the SIZE CHART, to find out the right size for you.

DO YOU OFFER KIDS CLOTHING?
We do not sell kids’ clothing off-the-rack, but we do take direct orders for the same. Please get in touch with us via call/WhatsApp for more details. 

Can I Get My Design Details Customized? What Are The Various Design Details That Can Be Customized?
Yes, you can get your design details customized via studio appointments (address) or calls/WhatsApp (+91 7738011423). Design details like customizing sizes, trim techniques can be done.

DO YOU OFFER PLUS-SIZE CLOTHING? ANY SPECIAL CHARGES FOR THAT?
We do not sell plus-size clothing off-the-rack, but we do take direct orders for the same. Please get in touch with us via call/WhatsApp for more details. 

ARE THERE ANY SPECIAL CHARGES FOR ADDITIONAL DESIGN DETAILING?
Yes, there is a surcharge of 30% on the MRP, for additional design details.

ARE THE PRODUCTS INCLUSIVE OF ACCESSORIES, OR OTHER THINGS THAT APPEAR IN THE IMAGES?
No, the products are not inclusive of other things that appear in the images.