IS THERE ANY RETURN OR EXCHANGE POLICY?
Yes, there is. The products can be returned/exchanged given that they are in perfect condition for size changes only and the customer service team has been informed of any issue within 24 hours of receiving the garment.
Please Make Sure That The Original Product Tag And Packing Is Intact When You Send Us The Product Back. Any product that exhibits physical damage to the box or to the product, or is returned without the original packaging, and all other items originally included with the product at the time of delivery, shall Not Be Eligible For Return Or Exchange
HOW LONG DO I HAVE TO RETURN/EXCHANGE A PRODUCT?
The products can be exchanged within a week’s time with an intimation to the customer service team via call on (+91 74000 82278) or email at firstname.lastname@example.org regarding the issue within 24 hours of receiving the product.
CAN I RETURN/EXCHANGE A PRODUCT GIFTED TO ME BY SOMEONE ELSE?
Yes, however, we would need to have the original receipt for the order along with the product in compliance with the above-mentioned exchange guidelines.
CAN I RETURN/EXCHANGE A PERSONALIZED PRODUCT?
No, we do not provide returns/exchanges on customized products.
CAN I GET A REFUND IF I DO NOT LIKE THE ORDER OR HAVE AN ISSUE WITH IT?
We do not offer refunds. However, we will offer you a credit note to use against a future purchase, should an issue remain unresolved depending on the nature of circumstances.